Messaging

Direct Messages

Direct, durable messaging for operators and participants across the platform.

1:1 MVP

Start direct conversation

Search by participant name or email. The existing 1:1 create-or-open flow runs under the hood.

Find participant

Type at least 2 characters to search.

Conversations

Durable direct threads ordered by latest activity.

0 threads

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Direct thread

Select a thread from the left or create one from participant search.

Choose or create a direct conversation

Start a 1:1 thread from the participant picker or from a “Message user” action elsewhere in the portal.

This messaging workspace stays aligned with the portal and keeps threads durable first.

Loading workspace

Resolving module data, permissions, and navigation context.